SMS Content Policy
DCS VoIP and Digital Communication Systems, LLC maintains a strict anti-spam network, and enforces these policies with that in mind. Please keep in mind that violation of these polices are a violation of our Terms of Service, and may result in your account be suspended and additional penalties.
When you send an outbound SMS or MMS to a consumer, you must have crystal clear permission from them that you are allowed to text them. This Opt-In must be in writing, and be in place prior to sending them their first message. You may not ask for permission to text a consumer by sending them a SMS message.
As a clarification, you do not necessarily need to have a formal document signed by the recipient. Approved terms of service, language in a service contract, or even an approval in an email is considered sufficient. The purpose of this opt-in requirement is simply to insure that unsolicited text messages are not being sent to end users.
Restricted Messaging Content
The following table outlines the types of SMS content that are forbidden to be sent on the DCS VoIP and Digital Communication Systems, LLC Network. Violation of this may cause a $10,000 fine (per sent message) from the recipient wireless carrier.
|High-risk financial services||Payday loans|
|Short term high-interest loans|
|Third-party auto loans|
|Third-party mortgage loans|
|Third-party lead generation services||Companies that buy, sell, or share consumer information.|
|Debt collection or forgiveness||Third-party debt collection|
|Credit repair programs|
|“Get rich quick” schemes||Work-from-home programs|
|Risk investment opportunities|
|Illegal substances||Cannabis (United States)|
|CBD (United States)|