Fulfillment Policies
Order Processing
- Order Confirmation: Once an order is placed and payment is confirmed, an order confirmation email will be sent immediately. Services are typically activated within 24 hours of payment.
- Service Activation: For digital services, access will be provided through our online portal with login details sent via email.
Delivery of Services
- Electronic Delivery: All services are delivered electronically. You will receive access details via email.
Refund Policy
- 30-Day Guarantee: We offer a 30-day money-back guarantee. If you are not satisfied, contact our support team at support@thedcsgroup.net to initiate a refund.
Support
- Contact Information: Our support team is available Monday to Friday, 9 AM to 5 PM (MT). You can reach us at support@thedcsgroup.net or call 561-699-1372.
Changes to Services
- Modification Notice: We reserve the right to modify or discontinue services with prior notice. Any changes will be communicated via email and our website.
Cancellation Policy
- Subscription Cancellation: Customers can cancel subscriptions at any time through their account settings or by contacting support. Any unused portion of the subscription will be refunded on a prorated basis.
Legal and Export Restrictions
- Compliance: Our services comply with all relevant local and international laws. Any restrictions will be communicated clearly to affected customers.
Privacy Policy
- Data Protection: We adhere to strict data protection policies. Please refer to our Privacy Policy for more details on how we handle your data.
Business Address
- Contact Details: Digital Communication Services, 3100 South Congress Ave, Ste 5, Boynton Beach, Florida, 33426
Promotions and Terms
- Clear Terms: All promotions and discounts will have clear terms and conditions, which will be accessible at the point of promotion.
Security
- Secure Transactions: We comply with PCI standards to ensure secure transactions. Our website uses HTTPS to protect your information.